Shipping policy
Shipping Policy
We currently ship orders across the Kingdom of Saudi Arabia 🇸🇦.
Delivery Time
Orders are normally processed within 1–2 business days and delivered within approximately 2–5 business days after dispatch.
Delivery times may vary depending on the customer's location, courier service, weather conditions, public holidays, and other circumstances beyond our control.
Shipping Charges
Shipping fees are calculated and displayed at checkout before you complete your order. Selected products or promotions may qualify for free shipping.
Order Tracking
Once your order has been shipped, you may receive a confirmation message containing your tracking details. You can use the tracking information to monitor your order's progress.
Cash on Delivery
Cash on Delivery (COD) may be available for selected products and locations within Saudi Arabia. If COD is available, the payment option will appear during checkout.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address and a valid phone number. Please carefully check your information before placing an order.
We are not responsible for delays resulting from incorrect or incomplete customer information.
Delayed Orders
Although we aim to deliver all orders within the estimated timeframe, unexpected delays may occasionally occur due to courier issues, high demand, weather, holidays, or other unforeseen circumstances.
If your order has not arrived within the expected delivery period, please contact our customer support team for assistance.
Contact Us
For any questions regarding shipping or your order, please contact us through the contact details provided on our website.
Thank you for shopping with us.